How We Work
Our Project Delivery Process.
Commercial construction goes well when the process is disciplined, not when it is improvised. Here is exactly how a project moves through Legacy Ridge, stage by stage — what happens, what you receive, who is involved, and why each step matters.
Why This Page Exists
A process you can evaluate before you commit to it.
Most commercial construction problems trace back to a step that was skipped, rushed, or never clearly assigned to anyone. We publish our process in full detail so you can see exactly what to expect — and hold us to it — before a contract is signed.
The Ten-Stage Process
From first conversation to warranty support.
Stage 01
Discovery
We learn what you are trying to accomplish before we talk about how to build it.
An initial conversation to understand the project's purpose, timeline pressures, budget expectations, and decision-makers.
A clear understanding of next steps and what information we'll need from you before a site visit.
You (or your team) and a Legacy Ridge point of contact.
Misaligned expectations set at this stage are the most common source of frustration later in a project.
Stage 02
Site Assessment
We document the space as it actually is, not just as drawings say it is.
An on-site walkthrough to record existing conditions, access, logistics, and any risks that could affect scope or schedule.
A written summary of field conditions and any discrepancies found against available drawings.
Legacy Ridge field staff, and the property manager or landlord representative when applicable.
Conditions found after construction starts are the leading cause of change orders and schedule slippage.
Stage 03
Budget Opinion
A realistic early number, before a full design or bid package exists.
We develop a preliminary cost range based on discovery and site assessment findings, flagging major assumptions.
A budget range with stated assumptions and exclusions, suitable for a go/no-go decision.
Legacy Ridge estimating, with input from you on must-have scope versus nice-to-have scope.
A credible early number lets you make a lease, purchase, or financing decision with confidence.
Stage 04
Proposal
A written scope and price you can hold us to.
We finalize scope, pricing, allowances, exclusions, and a proposed schedule into a formal proposal.
An itemized, written proposal you can review, question, and compare.
Legacy Ridge estimating and project management, and you or your representative for review.
A clear proposal is what prevents scope disagreements once construction begins.
Stage 05
Preconstruction
The organizing work that happens before anyone picks up a tool.
Permitting, submittals, procurement, and subcontractor coordination are set up and confirmed.
Confirmation of permit status, material lead times, and a firm construction start date.
Legacy Ridge project management, subcontractors, and the permitting jurisdiction.
Most schedule delays are preconstruction problems that show up during construction — this is where they get caught first.
Stage 06
Scheduling
A schedule built around your operations, not just the trades.
We sequence the work around occupancy, access, tenant coordination, and any business-hours restrictions.
A project schedule with major milestones, so you can plan around it.
Legacy Ridge project management, with input from property management and tenants where relevant.
A schedule that ignores how the building actually operates is a schedule that will slip.
Stage 07
Construction
Disciplined field execution with a paper trail.
Field work proceeds against the schedule, with RFIs and change orders documented and routed for approval before work continues.
Regular progress updates and documentation of any approved changes.
Legacy Ridge field supervision, subcontractors, and — for design-driven questions — the architect or engineer of record.
Undocumented changes during construction are the most common source of disputes at closeout.
Stage 08
Quality Assurance
Checking the work against the plan before you ever see the punch list.
Ongoing site supervision and inspection checks work against approved drawings, specifications, and code requirements.
Fewer surprises at final walkthrough, because issues are caught and corrected during construction.
Legacy Ridge field supervision, and the local building inspector for code-required inspections.
Quality checked continuously is cheaper and faster to fix than quality checked only at the end.
Stage 09
Project Closeout
A clean handoff, with the paperwork to match.
Final walkthrough, punch list completion, final inspections, and assembly of closeout documentation.
A completed punch list, final inspection sign-offs, and a closeout package for your records.
Legacy Ridge project management, you or your representative, and the local building inspector.
Organized closeout documentation is what makes future renovations, refinancing, or a sale easier.
Stage 10
Warranty Support
The relationship doesn't end at turnover.
We remain the point of contact for warranty-period issues and stand ready for future project needs.
A defined warranty period and a direct contact for any post-turnover issues.
Legacy Ridge project management and, when needed, the original subcontractor of record.
How a contractor handles the months after turnover is often the clearest signal of whether they're worth calling again.
Next Step
See how this process applies to your project.
Tell us what you're planning, and we'll walk you through discovery and site assessment first.